The Project Snapshot

A 10-minute, scenario-based microlearning module designed to help individuals in the workplace understand and confidently manage cybersecurity threats through safe online practices and awareness.

The Problem

Problem: Employees across all industries are vulnerable to phishing, weak passwords, and unsafe device habits — yet most cybersecurity training is too long, too technical, or lacks real-world relevance.
Goal: To develop a 10-minute, scenario-based eLearning module that teaches essential cybersecurity practices through interactive microlearning.
Metrics: Measured through pre/post-assessment scores, completion rates, and learner feedback on confidence in applying safe digital practices.

Audience & Context

Audience: Targeted toward employees in non-technical roles within corporate, nonprofit, or educational settings.
The course was designed for asynchronous delivery and optimized for desktop, tablet, and mobile access. Employees completed it during onboarding, annual compliance refreshers, or between daily tasks.
Accessibility
Mobile-friendly, closed captions, high-contrast visuals, and plain language for a wide range of digital literacy levels.

My Role & Tools

Tools:

• Conducted a workplace needs assessment
• Designed the storyboard and scenario interactions
• Developed the course using Articulate Storyline 360
• Hosted and tracked results in Reach360 LMS
• Used Google Forms to collect learner feedback

Tools Used:

Articulate Storyline 360, Canva (visual design), Google Forms, Reach360 LMS

Process (Design Model)

The course was developed using a Design-Based Research (DBR) model, emphasizing iterative development, real-world testing, and refinement.

I followed a design-based research model within ADDIE:

• Analyze: Interviewed employees and reviewed common IT security tickets
• Design: Wrote realistic workplace scenarios and quiz interactions
• Develop: Created a prototype with drag-and-drop, branching, and visual tip sheets
• Implement: Deployed through Reach360 for tracking and feedback
• Evaluate: Revised based on learner surveys and observed friction points

The Solution

The course includes:

• A “Click or Don’t Click?” activity for identifying suspicious pop-ups and phishing attempts
• Short decision-making scenarios with branching feedback
• A tip sheet with secure habits for devices and Wi-Fi use
• A final quiz with instant feedback and badge unlock

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Results / Impact

• 93% course completion rate within the first week of rollout
• 89% of learners reported feeling more confident in recognizing security threats
• High engagement with interactive drag-and-drop activity
• Selected for inclusion in the company’s annual compliance training package

What I’d Improve Next

I would add:

• Add optional voiceover for auditory learners
• Provide downloadable quick-reference PDF for ongoing use
• Create follow-up modules on data privacy and secure file sharing
• Translate into additional languages for international teams